Got questions? We’re here to help! Hit the online chat. Dial our digits. Or go old-school and flick us an email.
TRAVEL ALERTS: COVID-19 UPDATES
Due to the ongoing impact of coronavirus (COVID-19), we are regularly assessing the scheduling of our 2020 trips across the globe. You can find all relevant and up-to-date information here. Our Customer Service team are working around the clock to contact all customers affected, but if you have questions – feel free to send us any queries via our online chat (pssst! It's in the bottom right corner).
1300 886 332 (from inside Australia)
+61 7 30634071 (from outside Australia)
Monday to Friday: 5am-6pm AEST
Monday to Friday – 12pm – 8pm. GMT
UNITED STATES OR CANADA
For emergencies whist travelling with Topdeck, please call: 0400 527 315. Heads up! This number is for emergencies ONLY – it is not to be used for bookings enquiries or amendments.
Still not sorted? Send us an email at email@example.com . Don’t forget to include your booking reference number if you’re enquiring about an existing booking – we’re good, but we’re not psychic *wink
Level 5, 275 Grey Street,
109 Power Road
Chiswick, London W4 5PY
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